A: For the original SR2020, in North American versions the CD-Key is located on the back of the manual. In most other versions the CD-Key is printed on the CD Disc itself.
For the Gold Edition, the CD-Key is printed on an insert page in the CD case.
A: Check out Here.
A: This happens if a corrupted or invalid CD Key is detected. This could have happened due to a previous installation of SR2020 that was not fully uninstalled.
Solution in Systems not running Windows Vista:
Alternately, you could do the Solution listed below for systems with Vista.
Solution in Systems running Windows Vista:
Unfortunately Vista can keep certain corrupted registry entries even after a full uninstall. To eliminate these entries, you should run the following procedure:
A: Due to additions in Windows Vista regarding User Account Control (UAC) and security scans of programs before they start, in some Vista configurations Windows will run a very lengthy scan of a large program when it is first started up. On some systems this scan is quick (or may not even happen at all), while on other systems it may take 1-2 minutes or even longer to complete. During this time, no dialog or warning box will appear, and in some cases you will not even get a "busy" mouse cursor. This problem is not unique to SR2020 and will happen with any other installer that is composed of a large single file.
The only solution to this is to start the installer (only once) and wait for the initial screen to come up. It is important to note that once SR2020 is installed it no longer requires inserting the original CD, so this delay will only occur during the initial installation.
A: Some German production was printed with CD-Keys that don't properly work on a non-updated version of the game. The solution is to make sure to 'Check for Updates' during the install process and run the Update before launching the game. Once updated (to version 5.4.2 or later), the game will accept your key and start normally.
If the game is already installed, you can update to the latest version using the Check for Updates selection in the Supreme Ruler 2020 Windows Program Menu. This will automatically obtain the correct update for the version you are running. Alternately, you can download the latest update exe from BattleGoat's Update link. Once updated, run the game and enter your key, and it should work properly.
A: The release of Update 6 originally had an issue that would cause the Tutorials list to be empty and/or the Tutorials not to function. We have posted an incremental patch to correct the problems with the Tutorials in version 5.6.2. (Version number stays the same; only change is that the tutorial list has been fixed.)
Run a 'Check for Updates' from the Supreme Ruler 2020 Windows Program menu and you will get a small incremental patch to fix the tutorial issue.
A: This is caused by a corrupted or incomplete installation existing on your computer. Do a full uninstall (important!) and then re-install the game from your original CD or download file and the problem should be resolved.
A: There is an obscure bug in some versions of Windows that affects a number of games including 'Supreme Ruler 2020', which results in no mouse cursor when the system is running a non-standard System Font Size. In 'Control Panel/Personalization' there is an "Adjust font size (DPI)" option - set this back to the default setting and the mouse cursor should return.
Note that Update 8 has added a work-around for this Windows bug, so installing the latest update will resolve the issue.
A: In most cases the game will reset itself to 1024x768, but if it doesn't then you should follow these steps: 1) Make sure you have the latest update installed (the most recent versions have some improvements in resolution options); 2) Type the following command into the Windows Start/Search or Run box from the Start Menu (depending upon which version of Windows you have):
supremeruler2020.exe -window
supremeruler2020gc.exe -window
This will start up the game in Windowed mode, from there you can go to the graphics options menu and change to a more appropriate resolution. SR2020 runs best in the same resolution as your desktop; right click on your desktop to find details on the display settings, and match that from the choices that SR2020 gives you.
A: If the game has been updated to Update 4 (version 5.4.1) or later, then it is possible to switch the interface between English and German. Unfortunately there is no in-game setting for this yet, but it can be manually switched by the following process:
A: During the installation of Supreme Ruler 2020 or Supreme Ruler 2020 Global Crisis, a copy of the installation EXE is located on the system. If you wish to make a back up copy of the installer, simply look in the folder you specified for download before continuing with the installation. You should find the install EXE there and can make a copy of it. This can then be installed without requiring an internet connection. You will still require a valid product key.
Steam currently only offers the original game, and does not offer the expansion pack. However, SR2020 sold on Steam is fully compatible with the Global Crisis expansion, which is available through many online stores including GamersGate. Playing the Expansion does not require a Steam connection when purchased from GamersGate, only the original game will require a connection in this case.
One of the features of the Paradox web forum is an avatar icon that will show for users that have registered their game with Paradox. Unfortunately this feature is not available to all sources of the game.